Cookie Policy

Last updated: 21/01/2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide and improve our services.

2. How We Use Cookies

Essential Cookies (Required)

  • Authentication: Keep you logged in securely
  • Session Management: Maintain your session state
  • Security: Prevent unauthorized access

These cookies are necessary for the application to function and cannot be disabled.

Analytics Cookies (Optional)

  • Usage Analytics: Understand how you use our application
  • Performance Monitoring: Identify and fix technical issues
  • Feature Usage: Determine which features are most valuable

3. Cookie Details

Cookie NamePurposeDurationType
sb-access-tokenAuthenticationSessionEssential
sb-refresh-tokenSession refresh30 daysEssential
session-idSession managementSessionEssential

4. Managing Cookies

Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Cookies and Site Permissions

Our Settings

You can manage optional cookies through our cookie preferences (when implemented).

5. Third-Party Cookies

We may use third-party services that set cookies:

  • Supabase: Authentication and database services
  • Stripe: Payment processing (on billing pages only)

These services have their own cookie policies.

6. Cookie Consent

By using CrystalOps, you consent to our use of essential cookies. For optional cookies, we'll request your explicit consent.

7. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated date.

8. Contact Us

For questions about our use of cookies:

  • Email: hello@crystalops.co.uk
  • Address: [BUSINESS ADDRESS]